Legal

Terms & Conditions

Please read these terms carefully before booking or listing a property on RentJunction. By using the platform you agree to the terms below.

1. What RentJunction Is (and Isn't)

RentJunction is a discovery and introduction platform. We help tenants and owners/dealers find each other and, once both have paid the platform fee, we securely share their contact details so they can meet, verify documents and sign a Leave and License agreement between themselves.
We do NOT collect, hold or handle your rent or your security deposit. Those are paid by the tenant directly to the owner/dealer as per your agreement. RentJunction only charges a platform fee for the introduction and the services around it.
RentJunction is not a party to the Leave and License agreement executed between the tenant and the owner/dealer, and is not a broker, landlord or guarantor.

We do NOT collect or store copies of your identity or property documents. Verification uses only the details you type in.
Every member provides their Aadhaar number and a bank account number or UPI ID. These are used solely to confirm your identity and to reduce fraud on the platform.
Listing a property or making a booking is enabled only after you complete this verification.

Step 1 — Every listing is first reviewed and approved by RentJunction before it goes live. Only approved listings are visible on the site and available to book; listings with false, misleading or suspicious details are rejected.
Step 2 — The tenant selects a property, accepts these terms and pays the platform fee (5% of one month's rent). At this point the owner/dealer can see only the requested dates — the tenant's identity and contact details stay hidden.
Step 3 — To proceed, the owner/dealer pays their own platform fee (5% of one month's rent). Paying this fee both unlocks the tenant's details and confirms the booking on their side.
Step 4 — Once BOTH parties have paid, the booking is 'successful'. Only then do we share each party's contact details with the other so they can connect.
A booking is considered successful only when both the tenant and the owner/dealer have paid their platform fee.
Even after a tenant has paid, RentJunction may cancel a booking and refund the tenant's platform fee if the listing is later found to be inappropriate, fraudulent or a scam.

The platform fee is 5% of one month's rent, and it is payable by BOTH the tenant and the owner/dealer — each pays their own fee.
The tenant pays first to place the request; the owner/dealer pays to unlock the tenant's details and confirm.
Once a booking becomes successful (both fees paid), the platform fee is non-refundable for everyone.
This platform fee is the only charge RentJunction collects. We do not take any rent or security deposit.

Rent and the security deposit are paid by the tenant directly to the owner/dealer — at check-in or as otherwise stated in the Leave and License agreement. RentJunction never holds this money.
The security deposit is 2 months' rent for every booking, regardless of the length of stay.
The security deposit is paid after the booking is approved by the owner/dealer and the tenant has visited the property and agreed to everything.
The owner/dealer returns the security deposit to the tenant after the agreement is over, subject to any lawful deductions for dues or damages as recorded in the agreement.

After the booking is successful, the tenant and owner/dealer use the shared contact details to verify each other's documents, fix a visit to the property and securely make the agreement.
The tenant should visit the property, satisfy themselves that it matches the listing, and verify the owner/dealer's documents before paying any rent or deposit.
If the tenant is satisfied, both parties sign a Leave and License agreement. If necessary, the tenant may have the documents verified independently before signing.

All rentals arranged through RentJunction must be executed strictly as a Leave and License agreement. General rent / tenancy contracts are not permitted on the platform.
It is the responsibility of the tenant and owner/dealer to complete the agreement lawfully and to resolve any disputes directly, in line with the Leave and License terms they sign.

If the owner/dealer declines the request, or never pays their platform fee, the booking does not become successful and the tenant's platform fee is refunded in full.
If, after visiting, the owner/dealer cannot provide the necessary documents or the property is not as described in the listing, the tenant is not obliged to proceed. Any rent or deposit is paid directly to the owner only when the tenant is satisfied, so nothing is at stake with RentJunction beyond the platform fee.

Before a booking becomes successful: a tenant who cancels, or whose request is declined by the owner, has their platform fee refunded in full.
After a booking becomes successful (both fees paid): the platform fee is non-refundable, as our introduction service has already been delivered.
Rent and security deposit refunds, if any, are a matter between the tenant and the owner/dealer under their Leave and License agreement — RentJunction does not hold these funds.
Refunds of the platform fee, where applicable, are processed to the original payment method within 5–7 business days.

The minimum stay, notice period and any early-exit deductions are governed entirely by the Leave and License agreement signed between the tenant and the owner/dealer.
RentJunction facilitates the introduction but does not set or enforce these terms and is not involved in the rent or deposit.

Only the platform fee is processed online through RentJunction, securely via Razorpay (cards, UPI and net-banking).
Rent and the security deposit are handled offline, directly between the tenant and the owner/dealer.

Owners and dealers are solely responsible for the accuracy of their listings and their legal right to license the property.
Users must provide accurate information, keep a working contact number on their profile, and keep their account credentials secure.
Do NOT list or book properties at unusual or unrealistic prices — significantly above or below the fair market rate for the area. Suspicious pricing may be treated as fraud and can lead to suspension of your account and forfeiture of the platform fee.
Any misuse, fraud, or violation of these terms — including sharing misleading listings — may result in suspension of the account and forfeiture of the applicable platform fee.

Reach us anytime — our team is happy to walk you through the booking, cancellation and payout process.

Last updated: June 2026 · v3